Responsible Gaming

bek3 Responsible Gaming — Your Safety Is Our Priority

Play within the limits of entertainment. bek3 is committed to ensuring the mental well-being and financial safety of every player.

Our Philosophy

Let Gaming Be Entertainment, Not Addiction

bek3 believes that online gaming should be an enjoyable and entertaining experience. But when gaming turns into an obsession, it can become harmful for the individual, their family, and society.

That is why we encourage every player to play responsibly. Our platform has multiple protective tools that will help you keep your gaming under control.

  • For players aged 21 and above only — age verification is mandatory
  • Option to voluntarily set deposit limits
  • Self-exclusion and time-out features are active
  • 24/7 live chat support in Bengali

Principles of Responsible Gaming

Setting a Budget Important
Sticking to Time Limits Important
Accepting Losses Essential
Prioritising Fun and Entertainment Core Goal
Protection Tools

Our Tools for Your Safety

bek3 gives every player the opportunity to control their own gaming experience. Use the tools below to keep your gaming within limits.

Deposit Limit

Set in advance how much you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing a limit requires a 24-hour wait. The minimum deposit at bek3 is ৳100.

Time-Out Feature

If you want to take a break, suspend your account temporarily for 24 hours to 30 days. During this time, no betting or logging in will be possible. Taking a break at the right time for yourself is a sign of healthy mental well-being.

Self-Exclusion

If you are experiencing long-term problems, request a permanent or long-term self-exclusion. This feature allows your account to be closed for 6 months to 5 years. Simply contact the support team and the process will begin.

Session Time Limit

Decide in advance how long you will play in each session. When the set time is up, our system will alert you. Being aware of time is the first step toward responsible gaming.

Activity History

You can view your betting history, win and loss records, and total spending at any time. Analyse your gaming patterns and take action if needed.

Age Verification

Age verification is mandatory when registering at bek3. Only players aged 21 or above can use our platform. Participation by underage individuals is strictly prohibited.

For Players Aged 21 and Above Only

Online gaming and betting is an adult entertainment. We firmly believe that protecting underage individuals is our primary responsibility. If you become aware of an underage person using an account, notify our support team immediately.

Warning Signs

Warning Signs of Problem Gaming

If any of the signs below appear in you, it is time to seek help. Remember — asking for help is a sign of strength, not weakness.

Spending Beyond Your Budget

Watch whether you are betting using daily living expenses or borrowed money. Spending beyond your means is dangerous.

Chasing Losses

Repeatedly betting in an attempt to recover lost money is a sign of problematic behaviour.

Distancing from Family and Friends

Whether gaming is causing tension in relationships with loved ones or harming your social life.

Restlessness When Not Gaming

Feeling irritable or restless when unable to play is a sign of psychological dependence.

Hiding Your Gaming

A tendency to conceal betting activity from family or friends.

Disrupted Sleep or Work

Gaming is disrupting your sleep or you are unable to focus on daily tasks.

How to Use

How to Use Our Protection Tools

Any protective tool can be activated from your account settings. Our 24/7 live chat is always ready for support.

Deposit Limit

Go to Account Settings and click on the "Responsible Gaming" section. Set a daily, weekly, or monthly limit. Changes take effect immediately.

Time-Out

Choose your desired break duration from Settings (24 hours, 3 days, 7 days, or 30 days). Once the break starts, logging in will not be possible.

Self-Exclusion

Submit a request to the support team via live chat or email. After identity verification, your account will be closed for 6 months to 5 years.

Session Time Limit

Set the maximum session duration before starting a game. When the time is up, you will receive an automatic alert and play will stop.

Our Commitment

bek3's Responsible Gaming Commitment

We are not just a gaming platform — we are a trusted partner for players in Bangladesh. The well-being of every player matters more to us than business profit.

  • All transactions are secured with SSL encryption
  • Strict age verification for every new account
  • Providing awareness information on the risks of gaming addiction
  • 24/7 expert support in Bengali
  • Immediate account protection measures for players in difficulty
  • Ensuring fair play and a fair gaming environment

Responsible Gaming Tips

  • Decide the maximum amount you are willing to lose before you play
  • Do not think of betting as a source of income — it is entertainment
  • Avoid playing when you are stressed or feeling low
  • Take breaks from time to time and spend time with your family
  • Never bet with borrowed money or funds set aside for emergencies
  • If you experience a problem, seek support right away
Get Support

Need Help? We Are Here for You

If you are experiencing any issues with gaming, do not wait — contact us. Our team is always by your side.

Live Chat Support

Talk to our expert team 24/7 via live chat in Bengali.

Get Support

Frequently Asked Questions

Find answers to common questions about responsible gaming on our FAQ page.

View FAQ

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Questions and Answers

Common Questions About Responsible Gaming

Find answers to frequently asked questions about responsible gaming here.

After logging in to your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. Contact live chat for support.

Self-exclusion can last from 6 months to 5 years. Once self-exclusion is activated, it cannot be lifted until the set period has ended. After the period ends, you can contact the support team to reactivate your account. This is a serious step, so consider it carefully before making the decision.

Yes, you can. Contact us via live chat or email ([email protected]) and let us know about the situation. Our team will handle your report with complete confidentiality and take the necessary steps. We are always ready to provide support for family-related concerns.

Time-out is a short-term break — from 24 hours to 30 days — that you can set yourself. It is suitable for a light pause. Self-exclusion is a long-term measure — from 6 months to 5 years — used for serious problems, and it must be arranged through the support team. In both cases, playing or logging in is not possible until the set period is complete.

bek3 verifies every user's age at the time of registration. Anyone under 21 years of age cannot open an account. Our system automatically monitors suspicious accounts. If information is found about an underage person using an account, it is closed immediately.

First, contact us via live chat or email at [email protected] — our team is ready to help. Request self-exclusion or account closure. Talk to family and trusted friends. Remember, asking for help is a sign of courage and the first step toward recovery.

Play Responsibly, Enjoy the Fun

Enjoy your favourite games at bek3 — within limits, responsibly. Our entire team is always ready to ensure your safe gaming experience.

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