bek3's Privacy Policy
The security of your personal information is our top priority. In this policy we clearly explain how we collect, store, and use your information.
1 Introduction and Applicability
The company operating the bek3 website (https://bek3.cam) ("we", "our", or "bek3") wishes to inform you — the user of our website ("you" or "user") — through this privacy policy how we manage your personal information.
This privacy policy applies to all bek3 services, websites, applications, and other digital platforms. By using our platform or completing registration, you are considered to have given your consent to the terms of this privacy policy.
We believe that transparency and trustworthiness are the foundation of a lasting relationship. That is why we respect your privacy at every step and never sell or disclose your information to third parties without authorization.
2 What Information We Collect
We collect two types of information — information provided directly by you, and information collected automatically through your use of the platform.
2.1 Information You Provide Directly
When you open an account on bek3, log in, make a deposit, or request a withdrawal, we may collect the following information:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID card or passport number (for identity verification)
- Payment-related information, such as bKash or Nagad number
- Account username and password
2.2 Automatically Collected Information
When you browse or use the bek3 platform, our system automatically records certain technical information:
- Internet Protocol (IP) address
- Browser type and version
- Device type (mobile, tablet, desktop) and operating system
- Date, time, and duration of website access
- Pages visited and click activity
- Source of your visit (referrer URL)
- Cookies and session identifiers
We never directly store your full payment card number or complete bank credentials. Payment processing is handled through secure encryption.
3 Purpose of Data Use
We use the information we collect only for specific and lawful purposes. Your information may be used for the following reasons:
- To create and manage your account, and to verify your identity
- To process deposit and withdrawal transactions — minimum deposit ৳100 and minimum withdrawal ৳500
- To improve the quality of our services and resolve technical issues on the platform
- To comply with applicable laws and regulations, and to prevent fraud
- To provide customer support — via 24/7 live chat in Bengali
- To personalise your experience and to inform you of relevant bonus offers
- To maintain responsible gaming policies
- To analyse security risks and prevent manipulation
We will use your information to send marketing messages only when you have given explicit consent for that specific purpose. You may withdraw this consent at any time.
5 Cookies and Tracking Technologies
The bek3 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They help us remember your preferences and improve your experience.
5.1 Essential Cookies
These cookies are essential for the core functions of the website — such as maintaining login sessions, security verification, and transaction processing. Without these cookies the website will not function properly.
5.2 Functional Cookies
These cookies are used to remember your language preferences, betting history, and account settings.
5.3 Analytics Cookies
These cookies collect information to analyse the performance of our platform and improve the quality of services. This information is generally processed in aggregated or anonymised form.
You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
6 Data Security Measures
To protect your personal and financial information, bek3 applies industry-standard security technologies. Our key security measures are:
- SSL/TLS encryption — all data transfers are protected by encryption
- AES-256 encryption for stored data
- Two-Factor Authentication (2FA) facility
- Security incident detection and automated response system
- Regular security testing and vulnerability assessments
- Restricted staff access — only authorised personnel can view sensitive information
If any data breach or suspicious activity is detected, we will notify you and the relevant authorities within the applicable legal timeframe.
Online security is a shared responsibility. Always keep your account password confidential and never share it with anyone. If you notice any suspicious activity, contact us immediately.
7 Data Retention
We retain your information for as long as it is necessary to provide services or essential to fulfil legal obligations.
7.1 While Your Account Is Active
While your account remains active, we retain your personal information, transaction history, and records of gaming activity.
7.2 After Account Closure
Even after your account is closed or deactivated, we may retain necessary information for a defined period to fulfil legal obligations, particularly in compliance with anti-money laundering and financial regulatory requirements.
7.3 Anonymisation
After the legal retention period has ended, we will delete or anonymise your information so that it is no longer linked to any specific individual.
8 Your Rights
You have certain important rights regarding your personal information. bek3 respects these rights and is committed to helping you exercise them:
- Right of Access: You may request a copy of the information we hold about you.
- Right to Rectification: If your information is inaccurate, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted (exceptions may apply where legal obligations exist).
- Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
- Right to Data Portability: You may receive your information in a structured and readable format.
- Right to Object: You may object to your information being used for marketing communications.
- Right to Withdraw Consent: You may withdraw from any consent-based processing of your information at any time.
To exercise these rights, contact us at [email protected]. We will respond to your request in a timely manner in accordance with applicable law.
9 Minor Users
bek3 strictly prohibits the participation of minors. This platform is for users aged 21 and above only. We do not knowingly collect or process the information of any person under the age of 21.
At the time of registration we take steps to verify age. If we become aware that a user is under the age of 21, we will immediately close that account and delete the associated information.
If you believe a minor is using this platform, please notify us at [email protected].
10 Policy Changes and Updates
We may update this privacy policy from time to time as a result of business changes, new legal requirements, or technological developments.
If any significant changes are made, we will:
- Publish a clear notice on the website
- Update the "Effective Date" at the top of the policy
- Where necessary, notify registered users by email or account message
If you continue to use the platform after an update, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.
11 Contact Us
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact us. Our privacy team is always ready to assist you.
bek3 Privacy and Support Team
For more information, please also read our Terms and Conditions and Responsible Gaming pages.